Name
E-mail ID
Phone #
SUMMARY
MBA in finance with five years of IT experience with an emphasis on Business Analysis. Worked closely with various project stakeholders, SMEs, and staff to understand and document business requirements, functional requirements, and design specifications for new applications along with enhancements to the existing applications. Researched, created, reviewed, and revised requirements documents and use cases. Rendered support to the Project Manager throughout the project’s lifecycle including: development of project scope; collection and documentation of business requirements, preparation of related process documentation, preparation of change control documentation, and coordination of user acceptance testing.
COMPETENCIES
- Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional/technical requirements.
- Adept at preparing business requirements documents (BRD’s), defining project plans, writing system requirements specifications, and delivering project/status reports.
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Well versed with
IBM
Rational Software integrated tools for requirements management and
analysis use case development, business modeling, and data modeling. - Lead and worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers.
- In depth knowledge of RUP’s Iterative Software Development Life Cycle process.
- Experience in conducting/facilitating JAD sessions with superior organization and presentation skills.
- Expert at analyzing, designing, and reengineering systems applications and business processes
- Excellent written and oral communication skills with a results-oriented attitude.
- Proactive team player with demonstrated problem solving and analytical reasoning abilities.
- Experience in management of requirements throughout the Software Development Life Cycle (SDLC).
- Skilled at performing Gap analysis, Risk analysis, and Cost/Benefit analysis, along with good knowledge of process workflow tools and techniques
- Familiar with MS Project to manage schedules, deadlines, resources, collaborate with different teams, and analyze project information
- Possess reasonable understanding of different relational databases, writing simple SQL queries, creating tables, and generating reports.
- Familiar with testing tools to design and develop test plans and test scripts and good at quickly learning technologies and systems that are organization/project specific.
- Broad understanding and knowledge of financial services industry with emphasis on Investments management, Derivative securities, and Banking
- Experience in new process technology implementation and training, and conducting system and user acceptance test
TECHNICAL sKILLS
Requirements Management Tools: RequisitePro, Clear Case, Clear Quest, CaliberRM
Modeling Tools: Rational Rose, UML, MS Visio
Utilities: MS Office Suite, MS Project, MS FrontPage, MS Money, Quicken, SPSS
Databases: Oracle 9i/8i, MS SQL Server2000, MS Access
Testing Tools: WinRunner, QuickTest Pro, SilkPerformer, LoadRunner, Test Director
Languages: C, VB 6.0, and FoxPro 6.0
Operating Systems: Windows 9x/XP, DOS 6.22, UNIX, Linux
Professional Experience
Client 1, Location
Business Analyst Consultant Jan 2005-Present
Customer Accounts Management System- The project required building a system that would provide the customers of TD Waterhouse with various financial services such as trading equity shares, browsing and selecting mutual funds using key criteria (performance, risk, fees and expenses), and the buying/selling of mutual funds electronically. The system also had to be designed to enable customers/investors to buy and sell fixed income and annuities products. The application provided customers with real time access to their accounts and electronic copies of statements.
Responsibilities:
- Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s)
- Communicated and interacted on a regular basis with the project manager and development team during different stages of the project
- Prepared Business Requirement Document and used Rational RequisitePro to manage, analyze, and convert business requirements into functional specifications
- Developed use cases from requirements and created UML diagrams such as use case diagrams, activity diagrams, and sequence diagrams
- Designed Data Flow Diagrams (DFD’s), Entity Relationship Diagrams (ERD’s), and web page mock ups using Rational Rose and MS
- Worked with Rational Clear Case and Rational Clear Quest to automate and enforce the development processes and aid with configuration management
- Managed schedules and collaborated with different teams working on the project
- Prepared project progress reports and status reports and submitted to the management on an ongoing basis
- Assisted with required data analysis, interpretation, correction and document presentation for various assignments
Technologies: Rational Requirements Management tools, MS Office Suite, MS Visio, VBScript, JavaScript, ASP, HTML, DHTML, MS SQL Server, IIS Server, Windows NT
Client 2, Location
Business Analyst Consultant June 04- Dec 04
Automation of Listed Derivative Securities- A business process-reengineering project concerned with fixing a glitch in the existing system within the trading department. Important data on traded derivative securities were received from two separate vendors and stored in a data warehouse within the futures department. When the trading department retrieved data, it was not accurate because of a data flow problem, and this resulted in inefficient trading. The objective of the project was to identify the problem and propose an effective solution that would increase the functionality of the system.
Responsibilities:
- Extensively gathered requirements from all users, experts, and key personnel to understand the current functionality of the existing system.
- Performed in-depth Gap analysis with different business groups to ensure that the system initiatives are met
- Assisted in modeling and documenting the end-user's AS-IS workflow and TO-BE business processes
- Created artifacts such as use cases, and developed Use Case Diagrams, Activity Diagrams and Sequence Diagrams using Rational Rose and MS Visio.
- Analyzed and maintained business and system requirements using Requisite Pro
- Involved in documentation during various phases of product life cycle.
- Designed requirements traceability matrix to trace/manage business requirements.
- Researched best industry practices and implemented best practices via template and process improvement
- Used Rational Clear Case and Clear Quest as Configuration Management and Change control tools.
- Interacted with the development and testing teams to improve overall quality of the Application.
Technologies: Rational Software Tools, MS Office Suite, MS Visio, J2EE, JavaScript, HTML, Oracle8i, WebLogic Server, Windows NT
Client 3, Location
Business Analyst Consultant Feb 04- June 04
Credit Appraisal System - The existing system required manual processing of all transactions, did not offer electronic approval to end-customers, and could not support the array of credit applications that were submitted for processing. This resulted in decreased efficiency and impacted the overall quality of service provided. The credit appraisal system reengineering focused on enhancing the functionality of the current system. IT solutions were incorporated to bridge existing gaps, increase effectiveness, and help facilitate better system usability.
Responsibilities:
- Studied and analyzed similar applications and brainstormed to gather effective requirements for the system
- Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead
- Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS) and used RequisitePro to maintain the requirements
- Used UML notations and RUP methodology to analyze and translate business requirements into system specifications.
- Used MS Visio to create process flowcharts and workflow Diagrams
- Managed Traceability matrix to trace Business Requirements, Functional Requirements, and Use Cases
- Identified opportunities for business process improvement and initiated efforts to make improvements
- Assisted in designing test plans, test scenarios and test cases for integration, regression and user acceptance testing
Technologies: Rational Tools, MS Office, MS Visio, MS Project, Java, HTML, JavaScript, Oracle 8i,Windows 2000, UNIX
Client 5, Location
Business Analyst Consultant April 03-Jan2004
Accounts Opening Application-The Accounts Opening application is designed to capture client information whenever, a new account is opened. The financial consultant must complete a new account form to collect information that is used to establish the account on the Client Information System (CIS), determine the client’s investment experience and objectives, and satisfy regulatory requirements. Involving modules like new account, client search, print forms, change account number, save account, delete a client and client Links.
Responsibilities
- Gathered and documented customer requirements along with detailed functional design specifications and system documentation
- Followed the Unified Modeling Language based methods using Rational Rose
- Developed Use Case diagrams, business flow diagrams, Activity/State diagrams, and Sequence diagrams to help business users and developers better understand the process
- Created a process document to depict the flow of critical information
- Developed and managed requirements traceability matrix to trace business and functional requirements
- Acted as liaison between the senior management and different teams with effective presentations
- Developed project status metrics for weekly evaluation of project status and impact of the Change Request on the Time line
- Assisted the development team in designing the GUI of the application
Technologies: Rational Rose, RUP, MS Access, Java, Visual Basic, Oracle, Sybase/Unix, Microsoft IIS, Windows NT
Client 7, Location
Business Analyst Consultant Sept 02-March 03
Online Banking Application- The application was an enhancement of the existing bank portal and was developed using Oracle. The project allowed users to have a secure, user friendly, and performance-oriented web solution. It enabled customers to access their various accounts through the Internet. Customers also had the option to transfer funds between different accounts, check transaction details, schedule and make payments using automatic bill pay, review statements using the Electronic Statement Service (eStatements), and discontinue receipt of paper statements in the mail if they wished so.
Responsibilities:
- Gathered business requirements from end users keeping in mind their need for the application, and documenting it for the developers
- Conducted Gap Analysis and created an AS-IS workflow to better understand the mechanics of the existing system
- Researched various components of online banking applications, read several papers , conducted surveys, and prepared a ‘Best Practices Report’ and submitted it to the Project Manager
- Developed prototype of new information processing application and facilitated collection of functional requirements from system users
- Prepared comprehensive business requirement documents using Rational RequisitePro that provided appropriate scope of work for technical team to develop the overall system
- Used UML methodology and Rational Software tools to develop use case diagrams and activity diagrams
- Updated and communicated project status to management through effective presentations
- Assisted the QA team in designing the Test Plan and Test Cases for User Acceptance testing
Technologies: Rational Requisite Pro, Rational Unified Process (RUP), UML, MS Office, JAVA, HTML, ASP/ NT 4.0, Apache Server, Oracle8i, Windows NT, UNIX
Client 8, Location
Junior Project Coordinator June 00-July 02
Loan Process Automation- Prior to the implementation of the loan process automation system, HDFC used a MS-Excel spread sheet based system for risk analysis, disbursement, and management of its loan portfolio. The entire process was operated manually and was hence quite labor intensive. The new systems approach required to address all aspects of the loan life cycle, starting from origination to loan closure.
Responsibilities:
- Worked with business users and SMEs to gather expectations of the new system
- Worked as an Interface between the users and the different teams involved with application development to enhance understanding of the business and IT processes
- Interacted frequently with the Project Manager and made suggestions about areas that required attention.
- Worked under the general supervision of senior staff with some latitude for the exercise of independent judgment
- Used prototypes to demonstrate and verify the behavior of the system
- Created work flow diagrams to depict the interaction between the various actors and the system
- Used MS Project to manage schedules and collaborate with different teams
- Presented project progress reports and status reports to the management throughout the duration of the project
Technologies: MS Office Suite, MS Project, Visual Basic, C, C++, SQL Server, Windows NT
Education
Master of Business Administration, …………………………………
Diploma in Computer Applications, …………………………………
.